Common Questions & Electrical Advice
EV Charging FAQ
How safe is it to charge an EV at home?
Extremely safe. All home chargers we install are equipped with built-in safety mechanisms including RCD protection and load balancing to prevent overheating or circuit overload.
Do I need a dedicated fuse board for my charger?
In many cases, the charger can be integrated into your existing consumer unit. However, if your board is full or outdated, we may install a small secondary unit specifically for the EV charging circuit.
Tethered vs. Untethered: Which is better?
Tethered chargers have a permanently attached cable for convenience, while untethered units feature a socket, allowing you to use different cables. Most homeowners prefer tethered for daily ease of use.
What is the typical cost for a home installation?
Standard installations typically cost between £800 and £1,200 including the hardware and labor. Complex cable runs or required fuse board upgrades may increase this total.
Can I charge faster with a smart charger?
Smart chargers don't necessarily charge 'faster' than standard level 2 chargers, but they allow you to schedule charging during off-peak hours to save money and monitor energy usage via an app.
EICR & Landlord Certificates FAQ
What is an EICR and why do I need one?
An Electrical Installation Condition Report (EICR) is an in-depth inspection of your property's electrical systems. We perform these to identify any potential safety risks, deterioration, or defects. For landlords, this is a legal requirement to ensure the safety of your tenants and protect your investment.
Is an EICR mandatory for landlords in West London?
Yes. Under the ‘Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020’, landlords must ensure that electrical installations in their rented properties are inspected and tested by a qualified person at least every 5 years.
What are the common faults identified in a Landlord Certificate inspection?
During our assessments, we typically look for several critical safety factors that could pose a risk to residents:
- Outdated consumer units lacking RCD protection.
- Damaged sockets or switches (wear and tear).
- Lack of adequate earthing or bonding.
- Worn wiring insulation in older properties.
How long does it take to receive the EICR report?
We prioritize efficiency. Most standard domestic EICR certificates are finalized and sent digitally within 24 to 48 hours following the on-site inspection, ensuring you can remain compliant without delay.
Domestic Rewiring & Upgrades FAQ
How do I know if my house needs rewiring?
Common signs include frequently tripping breakers, flickering lights, burning smells from outlets, or if your property is over 30 years old with original wiring.
How long does a full house rewire take?
Typically 5-10 working days depending on the size of the property and whether it is occupied.
What is a Consumer Unit (Fuse Box) upgrade?
Replacing an old fuse board with a modern Consumer Unit featuring RCD protection, which significantly improves safety by preventing electric shocks and fires.
General Services & Booking FAQ
What specific locations do you cover?
NeuroVolt is local to Isleworth and serves the wider West London community, including Chiswick, Ealing, Richmond, Kingston, and Twickenham. We also provide specialized EV charger installations across Surrey and Middlesex.
How do I book a site visit or request a quote?
You can call us directly on 07853 471317 for an immediate consultation. Alternatively, send an inquiry email to info@neurovolt.co.uk. We typically provide a preliminary quote within 24 hours of receiving project details.
Are your electricians fully qualified?
Yes, all our professionals are fully accredited, insured, and possess over 20 years of experience in domestic and commercial electrical works. We ensure all projects comply with current UK regulations and safety standards.
Is there a charge for emergency call-outs?
Emergency call-out fees apply for after-hours or immediate response fault rectification. These fees are competitive and transparently communicated before we dispatch a technician to your property.
Didn't find the answer you were looking for? Get in touch with our team today for professional electrical advice tailored to your property.